Telephone Services 

Using a pay phone
Pay phones are easy to use. During business hours, in some countries, you can call from a phone inside the post office (called the “PTT”) and then pay the person at the counter when you are done. Or you can purchase a telephone card and make calls at any time from pay phones. The cards will allow calls to anywhere in the world but can only be used in pay phones in the country where you purchased the card.

Using a cell phone
GSM network is the standard in Turkey (3G is also available). If you want to use a cell phone during your trip, consider the following options:

1) Find a cellular phone service provider that has an agreement with service providers in Turkiye. There are 3 providers: TURKCELL, AVEA and VODAFONE.
2) Rent a cellular phone
3) Purchase a pre-pay card. It can be purchased at mobile phone service stores.

Emergency Phone Number
In Turkiye, the emergency phone number is 112, Police Emergency is 155 and Gendarmerie Emergency is 156 (there is no charge to call this number from a pay phone or mobile phone).

Time differences
Before calling Turkiye, remember that Turkiye is UTC/GMT +2 hours standard time zone and Daylight saving time is +1 hour.

To make call to Turkiye
Dial the your country international access code
Dial the country code (Turkiye is 90)
Dial the area code (Erzurum is 442 – Ankara is 312)
Dial the desired 7 digits phone number

To make call from Turkiye
Dial Turkiye’s international access code: (00)
Dial the country code of the country you are trying to call
Dial the area code
Dial the desired phone number

To make call within Turkiye
(from any type of phone including a pay phone or mobile phone)
Dial the preceding 0.
Dial the area code (Erzurum is 442 – Ankara is 312)
Dial the desired 7 digit phone number

To make call within Erzurum
(from any type of phone including a pay phone or mobile phone)
Dial the desired 7 digit phone number